Moderator :
   Good Morning. Welcome to ChannelChat with Rajeev Sharma, General Manager - Sales, Patel India Distributors Pvt.Ltd.

Rajeev Sharma :
   Good Morning

  Deepak Gupta, Deepak Computers, Delhi :
 Q: What are the upcoming products for which we can look forward to?

Rajeev Sharma :
   Deepak, the upcoming products would be LTO 3 and SDLT 2.

  Prasad PN, Microplus Computers, Pondicherry :
 Q: What is your distribution model like? Traditional and long term with single chain of distribution where the partner grows with you on a long term basis or Anywhere Anybody where no one promotes the product on long term basis, dumping and price cutting. What is your vision and how do you plan to distribute your products in each and every town of India?

Rajeev Sharma :
   Prasad, we work through dealers and resellers.

Rajeev Sharma :
   Prasad, we wish to do business with channel partners who can justify the product line...

Rajeev Sharma :
   Prasad, the aim is everyone in the chain has to make money. Hence, lmtd channel partners.

  Mahinder, BroadwayComputers, Delhi :
 Q: There is lack of awareness of your products between the channel partners, so you should concentrate more on ad campaigning and specially on road shows. Please let me know about your product range and price range through mail.

Rajeev Sharma :
   Mahinder, advertisements are already out in the trade and user magazines these days....

Rajeev Sharma :
   will ask my team in Delhi to get in touch with you to explore business prospects.

  Abhishek, Computer Arcade, Guwahati :
 Q: Do you have any plans to market the Fuji film digital camera in the north east? If yes, than under dealer channel mode or distributor channel mode?Why there is so less focus and advertisement on the Fuji Film Camera?How do you plan to establish Fuji with already well establish brands like LG, Samsung in the lower end and Asus, MSI and Liteon on the higher end?What type of after sale service does Fuji provides for their products?

Rajeev Sharma :
   Abhishek, We do not deal with the cameras, Fujifilm has a distributor called Jindal photo for these products.

  Chakraborty, Chakbros International, Durgapur :
 Q: What is the warranty of the product like how many year of Warranty does Fuji film is providing?Is there any service centre of Fuji films to Calcutta?

Rajeev Sharma :
   Chakraborty, the warranty for storage media is tricky as a lot depends on the drive condition and environment apart from usage and storage.

Rajeev Sharma :
   Chakraborty, you can get in touch with Pralay at Kolkata at 31099530.

  Vinay, Star Computer Solution, Jaipur :
 Q: Can you provide us with the contact details of your dealers in Jaipur, If any or in Rajasthan if we want to buy the products?

Rajeev Sharma :
   Vinay, we do not have anyone in Jaipur. You can mail me at rajeev_sharma@patelindia.co.in to explore the business possibilities.

  Sachin Shah, Radiance Computers, Ujjain :
 Q: Is there a distributor or dealer for Fuji films products in our region?What are you doing for the promotion of your brands in Ujjain?

Rajeev Sharma :
   Sachin, We do not have anyone currently. Looking for some partner in this region. You can mail me at rajeev_sharma@patelindia.co.in, can work on it in near future.

  Kapil / Vasudev/ Bhushan, Shah Computer, Gurdaspur :
 Q: For the distribution of which brands of CD Writers, Roms and other products is your company into?Can you give us the complete list of the product range?

Rajeev Sharma :
   We sell only Fujifilm branded storage media products. You can mail me at rajeev_sharma@patelindia.co.in and i will mail back the entire product range.

  arun, JM Computers, bangalore :
 Q: Is LTO Uitrium 1 cleaning cartridge only for IBM Drives?What are the features of Super DLT tape I?

Rajeev Sharma :
   Arun, the LTO 1 cleaning cartridge we sell is a universal one and can be used on drives of all make...

Rajeev Sharma :
   SDLT I has a storing capacity of 220/320 GB (compressed) and Fujfilm cartridges are manufactured using ATOMM technology.

  Praveena, Gulmohar Computers, Jaipur :
 Q: Are you planning to expand your business network in Jaipur?

Rajeev Sharma :
   Praveena, Yes we hope to do that by end of this quarter, you can e-mail me details if interested on rajeev_sharma@patelindia.co.in.

  K. Irudayaraj, Genesis Computers, Chennai :
 Q: Who are the distributors or dealers of Patel India in chennai? And also where is the service centre for Chennai?

Rajeev Sharma :
   K. Irudayaraj, some of them are Pelikan Dixit, Micro media and others...

Rajeev Sharma :
   you can contact Mr. john on 31095218, we will be glad to assist you.

  Jagadish, Intime computers, Bangalore :
 Q: Is Patel Distributors also distributing Digital cameras in India? Who are Dealers?Is a one-time use Fuji film camera available in India?Do you have any service center for Digital cameras in Bangalore?

Rajeev Sharma :
   Jagadish, Fujifilm has another distributor called Jindal photo film for these products...

Rajeev Sharma :
   discussing with Fujifilm for these products... may have a news in couple of months.

Rajeev Sharma :
   the phone number of jindal is 022 - 2851441.

  Sathya Prasad, Vanpac Systems, Bangalore :
 Q: Who are the dealers for DDS tapes?What is the new replacement for DDS tapes?

Rajeev Sharma :
   Sathya Prasad, We have c. partners like Delta, Abhinav, kukreja and others in this region...

Rajeev Sharma :
   you can contact our mr. solomon on 98860 54555 for details on this.

  N. V. Jayakumar, New Magnum Systems, Chennai :
 Q: What is the future plan to promote the product and any training program to be conduct in chennai?

Rajeev Sharma :
   N. V. Jayakumar, We will have seminars for the users as a routine practice...

Rajeev Sharma :
   we wish to also educate our channel partners on the product line and technology who sell these products...

Rajeev Sharma :
   it is indeed very important to know things beyond just selling as it is finally data back up tapes that we sell.

  Ravi Sharma, Hitek Peripherals, Delhi :
 Q: At present we are not dealing with your products but in future interested in doing so . Is it possible to provide such kind of information from your side through mail ?

Rajeev Sharma :
   Ravi, thanks for your interest in Fujifilm storage media products...

Rajeev Sharma :
   i would appreciate if you can mail me at rajeev _sharma@patelindia.co.in so that we can take the discussion further.

  C. Ravichandran, Charan Computers, Chennai :
 Q: What tapes do the DLT tapeTMIV support? Does the transfer rate corresponds to the tape drive or the tape itself?

Rajeev Sharma :
   C. Ravichandran, The DLT IV supports DLT 20/40, 35/70 and 40/80 GB drives...

Rajeev Sharma :
   transfer speed for DLT IV format is standard but there are many other factors which can influence the same.

  A. Ekambaram, Nandhini Computer Peripherals, Chennai :
 Q: What are the warranty period and issues given for DLTtape,DSS and D-8 Cartridges,CD R and CD W,ZipTM Disks and Floppy Disks?

Rajeev Sharma :
   A. Ekambaram, As mentioned earlier, warranty period is tricky as a lot depends on the usage, drive conditions and environment apart form storage....

Rajeev Sharma :
   what Fujfilm offers is replacement against any mftg. defect... but we do a free analysis for the client...

Rajeev Sharma :
   at our R&D dept., tokyo to diagnos the problem and suggest action to the client to avoid such disaster in future.

  manoranjan maha, orisoft computers, berhampur :
 Q: Do you deal into Zip Drives, if yes we would like to know the features of the same? I would like to know the price and different ranges of DLT Tape Drives and Disk Cartridges and also details about Fuji Film Data Storage media product in detail?Is there any branch office for these products in Eastern region or Orissa?I would like to know about the terms and conditions for dealership?

Rajeev Sharma :
   Manoranjan, We do not deal with drives, we expertise only in storage media...

Rajeev Sharma :
   you can contact our mr. pralay at Kolkata on 31099530, we would be keen to explore business opportunities with good partners.

  Manoj, Manoj Infotec, Chennai :
 Q: Will Fuji DLT tape technology be fully backward compatible with current DLT tape products?

Rajeev Sharma :
   Manoj, yes.

Rajeev Sharma :
   Manoj, Fujifilm has a patented technology called ATOMM technology which is used in mnfg. DLT, LTOs and SDLT along with some DDS cartridges...

Rajeev Sharma :
   the latest technology is nano cubic technology which will be used in LTO gen 3 &4 and SDLT gen 3&4

Rajeev Sharma :
   this makes Fujifilm the largest manufacturer for these products in the world.

  Naresh Jain, Computer Delight, Chennai :
 Q: What kind of support does Patel India provide to dealers with respect to replacements and warranties?

Rajeev Sharma :
   Naresh, please refer to my answer above.

  Dipesh Doshi, Ratnam Enterprises, Amravati :
 Q: Are youll planning to come back in business of distributing CDs and floppy?

Rajeev Sharma :
   Dipesh, we are working on the pricing, we may come back with CDs and not floppies in near future.

  Akash Chouhan, Acme Business Solutions, Chennai :
 Q: In Digital Data Storage of Fuji what is the maximum capacity or storage that is available? What are the price ranges according to it?

Rajeev Sharma :
   Akash, we are ready with LTO 3, awaiting drive launch... current max capacity is LTO 2 - 200 / 400 GB along with SDLT 320 GB (compressed)...

Rajeev Sharma :
   you can mail me at rajeev_sharma@patelindia.co.in, and i would mail you back the entire range with pricing.

  C Nirmal, C. M. Computers, Chennai :
 Q: What interfaces and applications are compatible with DLT tape drives?

Rajeev Sharma :
   C Nirmal, might take longer to reply to this, will appreciate a mail on rajeev_sharma@patelindia.co.in to give proper required details.

  Prashant / Lalit, Comp Prints Compts, Raipur :
 Q: There is lack of awareness about your products here in Raipur, so can youll please provide us with complete information about your products?Is there any distributor here in Raipur, If yes, Can youll please provide us with their contact details?If we are interested in getting tied up with Patel India Distributors, So How can we ? What are the procedures for the same?

Rajeev Sharma :
   Prashant / Lalit, No one in Raipur yet. You can send me your company profile on rajeev_sharma@patelindia.co.in and we will take it from there...

Rajeev Sharma :
   keen to join hands with good channel partners.

  Anbarasu, Akash Computers, Bangalore :
 Q: Is there any retail outlet in Bangalore for Data Storage media? What makes Fuji films different from others? Other than Photographic Films and Data storage what are the other products that Fuji manufactures. There is not much awareness about Fuji products apart from photographic films will there be any marketing activities in near future?

Rajeev Sharma :
   Anbarasu, There are channel partners who stock Fujifilm products and do display them but limited in numbers....

Rajeev Sharma :
   mentioned earlier about Fujifilms ATOMM and Nano cubic tecnology which makes us the leading manufacturing company for high end products in the world...

Rajeev Sharma :
   you can contact our mr. solomon at 98860 54555, will be glad to assist you.

Moderator :
   We have another 5 minutes to go before the Chat concludes.

  Mryasappal, Devaraj Computers, Chennai :
 Q: What are the multiple rewriter and recorder available in Fuji CD R & CD RW ?

Rajeev Sharma :
   Myasappal, we do not have these products in our product line currently.

  Ashok Sharma, Generation Infosys, Chennai :
 Q: What is the basis of DLT tapeTMIV? Is DLT tapeTMIV technology widely accepted and available?

Rajeev Sharma :
   Ashok, DLT tape IV is the most popular and reliable media and is widely accepted and available throughout the world.

  Hitesh Jain, R. K. Electronics, Chennai :
 Q: Do you have any toll free number for getting technical help?If not whom to contact for technical and service support?

Rajeev Sharma :
   Hitesh, No toll free number currently. you can contact our mr. john in chennai on 98400 99920.

  Kushal Jain, S B Infotech, Chennai :
 Q: What is the transfer rate speed, durability and density nature of ATOMM technology? How is it acceptance phenomenon compared to others?

Rajeev Sharma :
   Kushal, Will appreciate if you mail me at rajeev_sharma@patelindia.co.in as it may take too long to answer this....

Rajeev Sharma :
   but for your information, Fujifilm played a very important role to make possible the format of DLT and this was mainly due to ATOMM technology...

Rajeev Sharma :
   will want to answer your question in detail if you can send me a mail.

Moderator :
   Thank you Mr.Sharma for joining us on the chat. We also thank all the participants. There are many pending questions which will be forwarded to Mr. Sharma. Do join us for the next live ChannelChat on 11th August at 11:00 am.

Rajeev Sharma :
   Thank you evryone.