 Moderator :
Awaiting Mr. Ajit Pathak, Country Manager-Sales Operation from Secure Synergy Moderator :
Good Morning, Welcome to Spotlight Chat with Mr. Ajit Pathak  Ajit Pathak :
Good Morning to all of you
Faheem Amin,Amin Systems,Mumbai :
Q: Hi Ajit, could you tell us about the effectiveness of managed Security solutions? Ajit Pathak :
Outsourced managed security services is often a good solution for transferring information security responsibility and operations... Ajit Pathak :
Although the organization still owns information security risk and business risk, contracting with an MSSP allows it to share risk management and mitigation approaches. Mr. Akhatar Hussain,Challenger Computer,Chennai :
Q: What is the role of channel partners in managed security service? Ajit Pathak :
There are several services partner can provide on site to facilitate an MSS delivery like... Ajit Pathak :
site preparation, baselining, reporting, on site fault management, etc... Ajit Pathak :
In fact, we can even have a model where a partner can deliver services from our NOC, branded as your service without infrastructure investments from you as though you were the MSSP. Ajit Pathak :
You can talk to Suresh Kosuri at Chennai for more details... Ajit Pathak :
His contact no. is 9940611667 Mr. Murtaza,Murtaza Infotech,Mumbai :
Q: What are the different opportunities for partners in this field? Ajit Pathak :
Dear Murtuza, as replied in the earier question you have various opportunities, for more details you can contact Rohit Jhara on 9892930911... Ajit Pathak :
You can also visit our SP site www.securesynergyonline.com Mr. Avinash,Nucleus Computer,Bangalore :
Q: What sort of marketing strategies do partners need to adopt for managed security services? Ajit Pathak :
Avinash, MSS is more of service oriented. SecureSynergy backs you with Marketing support to enable you to sell these services. Mr. Avinash,Nucleus Computer,Bangalore :
Q: What sort of training programmes can partners expect for these services? Ajit Pathak :
Avinash, Channels are a critical part of our business and channel readiness figures prominently in our planning process... Ajit Pathak :
...We do channel training multiple times a year ? centrally as well as at channel premises. Supporting partners is equally critical after the sale process and hence we have invested in Toll free lines, Email & web based support etc for partners. You can talk to Suresh Kosuri for more details Ashish Katkar,Essel Technologies,Mumbai :
Q: Which end user segments are most likely to use these service threats? Ajit Pathak :
Ashish, every computing user is likely to get affected with the ongoing threats... Ajit Pathak :
...though the most critical verticals are BFSI, Govt, Telecom, IT/ITeS. Nimesh Kheraliya,zenta systems,Ahmedabad :
Q:
How can we identify the different vulnerable segments and other major threats?
Ajit Pathak :
Nimesh, application, network, servers, connectivity are vulnerable and they form the critical part of computing... Ajit Pathak :
...major threats could range from data security, application security, compliance related issues. End of the day wherever data resides security has to be inclusive. Mr. Yogesh Chavan,Compu Net,Bareilly :
Q: We would like to know what are the mandatory precautions that one should take while handling this solution? Ajit Pathak :
Yogesh, this is an interesting question. The provisioning of security services is done by the MSSP, channels play active role in baselining. Mr. Anand Pathvardhan,Millenium Computers,Ludhiana :
Q: What is the sort of initial investment that is required by the partner to enter this business? Ajit Pathak :
Anand, there is no investment required by the partner except for investing in sales & pre-sales resources to reach out to the customers. Services are already hosted and channel ready solutions are available to reach out. Hemant Kirkire,kirkire communications,Jalna :
Q:
How do you foresee the market for security solutions in the B and C-class cities?
Ajit Pathak :
Hemant, It is an emerging market. We have a SMB strategy in place to address this, you can contact Mr. Amit Goel on 9910152033 for more details. Kailash Aashrawat,Fortune Infonet,jaipur :
Q: What are the different products that your company offers? Ajit Pathak :
Kailash, this is a broad question, i will make it short... Ajit Pathak :
...We do Managed Security Services, Security & Privacy Consulting, IS Training, Predictability Management solutions... Ajit Pathak :
...We shall be happy to discuss this you can write to me on ajit@securesynergy.com. You can also visit www.securesynergy.com for more details. Amit,Synergy Solutions Pvt. Ltd.,Mumbai :
Q: When you hold a distrubutorship for a country for any security product, what particular startegy or business module do you suggest to build a channel network for the same. Ajit Pathak :
Amit, we are service providers in the security space. Our Go to market is through channels. We have our Partner program called REACH in place... Ajit Pathak :
...Check out our partner zone on www.securesynergy.com for more details. Mr. Om Prakash,Om Infotech,Coimbatore :
Q: What are the current trends in the security market? Ajit Pathak :
Om; Compliance is driving security. Data theft, Professionalization of cybercrime, rising rate of identity theft... Ajit Pathak :
...virtualization security, soaring rates of SPAM are of major concern. Orbit Informatics,Mr. Mukesh Agarwal,Delhi :
Q: What are the different marketing strategies that we can adopt in the B- and C-class cities?
Ajit Pathak :
Mukesh, we provide the marketing support to all our channel partners through our REACH program, you can sign up for the same. For more details you can contact Amit Goel on 991015003 Ajit Pathak :
sorry, the no is 9910152033 Mr. Murtaza,Murtaza Infotech,Mumbai :
Q: Do you think MSS will allow partners to cash in on the growing security concerns? Ajit Pathak :
Murtuza, the security threats are increasing. Customers want to look at specialized service providers for outsourcing their security needs. Chandrashkar Menon,Big tech,Bangalore :
Q: How effective is MSS for the biotechnology domain? Ajit Pathak :
Mr. Menon, Our secure infrastructure services portfolio is built around innovative offerings in managed services, skills transfer, process re-engineering, lifecycle services as well as products and services to deliver a predictable, secure infrastructure. Moderator :
We have another 5 minutes to go before the Chat concludes Mr. Sushant Shinde,Computer & PC,Mumbai :
Q: What are the different after sales services that partners can expect from Secure Synergy? Ajit Pathak :
Sushant, our support infrastructure has the ability to provide L2 & L3 support across the products/services that we offer. Supporting partners is equally critical after the sales process and hence... Ajit Pathak :
...we have invested in toll free lines, email and web based support for partners. Moderator :
Thank you Mr. Pathak for being with us on the chat Ajit Pathak :
Thank you. Please visit www.securesynergy.com for more information. Moderator :
We also thank all the participants joining us on the chat. Do join us for the next Spotlight chat on February 13 at 11.00 am | 
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