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HCL Info Adopts New Channel Strategy for SMBs
By
ChannelTimes Staff
Mumbai, Nov 19, 2009 1339 hrs IST
HCL Infosystems announced new enterprise channel strategy -- Enterprise Commercial Channel (ECC) -- to strengthen its presence in the SMB segment.
HCL has now categorized its channel partners as Strategic Business partners, Business Partners and Registered Resellers.
Under the new plan, channels partners will now be able to offer HCL s information communications technology (ICT) product and solution offerings to the SMB segment.
Commenting on the new channel strategy, George Paul, executive vice president, HCL Infosystems, said, "Our strength, over the years, has been our strong relationship with the channel community. With this new approach we will be able to address the upcoming SMB market a lot better, and are confident that this strategy will prove to be a win-win situation for customers, channel partners and HCL."
As the SME sector is becoming more organized and aware about the role technology can play, they are looking beyond desktops and laptops for their ICT infrastructure. Apart from this, for basic IT infrastructure they also seek business automation and integration, Paul said.
"They look up to the channels to be the complete ICT solution provider instead of being an IT infrastructure vendor. Through Enterprise Commercial Channel we would address this need by empowering our channel to act as a knowledge resource for SMBs," he added.
HCL Infosystems plans to work with 100 strategic business partners and 400 channel partners across the country addressing the SMB segment.
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