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Lenovo to Open Exclusive Service Centers in India
By
ChannelTimes Staff
Mumbai, Oct 22, 2007
Lenovo has announced the opening of its exclusive service centers across India as part of its strategy to strengthen customer support and offer consistent and high-quality service.
The first 3 Lenovo service centers are now operational in Bangalore, Delhi, and Mumbai. Lenovo is now planning to expand the network to 13 more cities in India by December 2007. The exclusive service centers are Lenovo's first in India, and globally second, after China.
The Lenovo service centers will provide post-sales product support for Lenovo's consumer range Lenovo 3000 Q and H Series desktops, and Lenovo 3000 Y Series notebooks. Customers will benefit with a better turnaround time for post-sale support requirements, besides high standards in quality of service, reliable processes, and a uniform user experience at the Lenovo service centers.
Lenovo also plans to introduce Lenovo Xpress Service, a mobile facility to pick up products from resellers and provide them with replacements quickly. Lenovo Xpress Service will be introduced in 8 cities across India, by December 2007.
Speaking on the launch, Sudhir Puthran, director (service and support) at Lenovo India said, "The launch of our exclusive Lenovo service centers is another significant step towards understanding our consumers better, and providing them with a consistent experience of high-quality service and support."
The Lenovo service centers will mainly be business partner-owned and supported by Lenovo's Services Protection. Lenovo currently offers service and support in 94 cities for its consumer PC range in India through its franchisee service model.
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it a widely selling product and acceptable brand and with volumes the turn arond time is increasing, formatilies are also increasing but with special service centre things might become faster, hope for the best, good effort lenovo |
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- ankur,
royal, ludhiana
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We would like to be an authorized service partner for Lenovo range of products. We have the expertise personnels to support the customers in aurangabad marhatwada (maharashtra )call 9823046084 |
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- NKHAN,
NEXUS NETWORK P, aurangabad
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We would like to be an authorized service partner for Lenovo range of products and also Think Series for the state Kerala. We have the expertise personnels to support the customers. |
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- Ginesh T. V.,
Ross Info, Kochi (Ernakulam)
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LENOVO IS WIDELY ACCEPTED PRODUCT WITH GOOD FEATURES AND REASONABLE PRICES. THERE IS A BIG MARKET FOR LENOVO DESKTOP/LEPTOP |
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- ASHOK BIDASARIA,
AROHI SALES PVT, PATNA
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We would like to be service partner for lenovo.
We have a team to carry the activities. Please contact at 094250 54947. |
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- Sanjay Porwal,
JS Base Compute, Indore
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