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Rashi Announces New Service Initiative for Asus
By
ChannelTimes Staff
Mumbai, Mar 24, 2008
IT distributor Rashi Peripherals today announced off-the-shelf replacement of Asus motherboards across the country through the network of 53 service centers.
Announcing the new initiative, Suresh Pansari, MD, Rashi Peripherals, reiterated the company's endeavour to provide the best of products and service to its customers. "Asus is already a world renowned brand and with this initiative will surely get the same position in India as well," he added.
Initially, the plan is to roll out the replacement of motherboards and later, based on market feedback, will add more product categories, the company said.
Further to this, partners of other cities (upcountry market) will have advance replacement facility from centralized Rashi RMA center. Rashi will provide a national toll-free number that will be made operational by the beginning of new financial year. Partners of upcountry market just need to call on the toll-free number and provide the details of the products. The call center will verify the details online and issue a RMA ticket. The centralized RMA center will ship the replacement at the address of the partner; simultaneously the faulty product would be exchanged with repaired or new motherboard.
This advance replacement facility will also be available to select partners in the upcountry market having a focus on Asus business. This will enable the partners to bring the TAT (Turn Around Time) on par with the 53 locations where Rashi has direct presence.
With this new process in place, Rashi embarks on new dimension in IT Industry in India.
Rashi Care Center (RCC) team includes more than 95 engineers spread across 53 service centers In India. The service network is backed by central RMA facility based in Vasai near Mumbai. The infrastructure at Vasai includes a BGA and IC replacement machines and it is equipped to carry out repairs as per RoHS standards.
Related Links
Rashi Adds Thousand New Partners
Rashi to Organize Camps for Service Engineers
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PI865D7
S.N. EA=0016ECE377D4 |
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- BHAVESH,
DOLPHIN TECHNO., WARDHA
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rashi services is not good in bhubaneswar. rashi services head not giveing replay timely. |
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- amit,
s.a.infosys, bhubaneswar
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Soon we will see Neoteric also announcing the same service for Asus baords |
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- Kirit Shom,
Jewel Computers, Kolkata
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This is a very old streagy of Rashi, they only do the service of the product's sold by Rashi only, if we take a Asus baord purchased from Neoteric then Rashi will not do the service of that product, in other sence Rashi is not doing any favour to Asus or us, they are just doing the service for thier business, result - we all will be forced to buy product from Rashi only - Monoploy Suitation- same wasy for eg Jetway service done by Rashi, Logitech done by Rashi, Sony - ODD done by Rashi, this is just a business expanssion plan of Rashi in other words. |
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- Narendra Jain,
Super Computers, Delhi
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This is what Mr. SURESH PANSARI is all about, he knows the right way to generate a money from already earned money. This helps him to become the No1 distributor in the 2nd tire, soon we all will see you in the 1st tire. Good going sir. |
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- Absishek Jain,
Bell Computroni, Indore
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thank you very much.this is the determination which resellers waiting for. |
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- SUBAIR,
BINARY SYSTEMS, CALICUT
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What is the time limit for Replacement of motherboard? and What about EOL product. Rashi will give same platform motherboard? or Rashi give M2N-MX agains of K8V??? then who give processor replacement. this same thing in Intel platform also??? and IF IR board in how many days Rashi give CN Cheque to Party. |
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- Lalo,
Creative World, Surat
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Its Excellent Service Policy for ASUS Products, Really it will increase the Volume of Sales as well as kill the competitor with their new Service Policy.......... |
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- Runia,
N/A, Kolkata
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I think an award should be given to Rashi and the employees of Asus for taking the brand to such low depths. Rashi has been focussing to sell their wares to a few selected sub-distis and today ASUS is in a pathetic situation as far their market share is concerned. Look at who has gained market share from Asus - companies like MSI, BIOSTAR, JET etc whose (non) service are already proved. so it is time for Asus to find our what went wrong with them in addition to horrible service. |
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- Harikrishnan,
Alltime Power T, COCHIN
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Its only Rashi and not Asus....
If it was Asus, it would be with other disty and Asus direct service centres, which is not there....
If this happens then hats of to "Kopal Pansari ".
why not we should make MD of Asus india to Mr. Pansari, rather them to make one of the disty. |
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- Anonymous,
individual, Kochi
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