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WD Increases Warranty on External Drives
By
ChannelTimes Staff
Mumbai, Mar 14, 2007
Global hard drive manufacturer Western Digital has increased the warranty periods on its range of external storage products, beginning March 01, 2007.
With the introduction of these warranty extensions, WD becomes the first hard drive manufacturer to offer such warranty policies on its external storage products in India. Currently, all WD internal drives carry a standard five-year limited warranty in India.
While My Book Essential, My Book Premium, My Book Premium II and WD Passport products will have three-year limited warranties as against their earlier one-year limited warranties, the limited warranty on My Book Pro and My Book Pro II has been extended to five years from the existing three years.
The new limited warranty policy will be valid on purchases made through authorized WD distributors and will be a standard feature on these drives, requiring no upgrade or documentation by customers.
Commenting on the move Sharad Srivastava, sales director, South Asia and India, Western Digital said, "WD is committed to the India market including the country's growing consumer segment. This warranty extension is a move in this direction and we expect to generate tremendous demand for our external storage products through it."
The policy extension will be supported by WD's door-to-door warranty replacement service in India, viz., WD Express through which the company will collect in-warranty WD hard drives and deliver replacement WD drives directly to the homes and businesses of its India customers, including distributors, resellers and end customers.
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