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WD Strengthens Service Support Program in India
By
ChannelTimes Staff
Mumbai, Jun 9, 2008
Western Digital, leading global hard drive manufacturer, has launched its technical support center for its distribution and end-customers in India. The technical support center is another service initiative by WD to meet the needs of customers and extend speedy assistance.
Commenting on the new service and support set-up, Sharad Srivastava, director (Sales), South Asia and India, Western Digital said, "WD is a customer-focused organization and our tech support program provides our customers with the highest standards of service and support, complimenting WD's high-quality products. The support center's toll-free number is part of our constant endeavor to make an optimum service support system from which our customers benefit."
When customers call toll-free, they are greeted with a main menu for the WD support center, from where customers choose from technical support, RMA generation or other service options. The technical support representatives are well-equipped to handle all technical queries. Operating hours for the support center will be from 10 am to 6 pm, Monday to Friday.
Related Links
Western Digital Completes 50-City Contact Program
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Nice to Know,
I hope hdd will be available with Ingram, Karnataka at the earliest.
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- Gangadhar,
S M Computers, Raichur
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