CT News Bureau
Infortrend has appointed KCIS India as its distributor for accruing onsite services for the former’s storage solutions in Northern and Eastern India.
Both the companies have now joined forces to offer a wider range of Storage and Server options in assigned territory, helping businesses to reduce downtime, and enhance the data availability.
Prabhat Bhadauria, Sales Manager – India & SAARC of Infortrend Technologies Inc., said, “Infortrend always want to provide more to our channel partners and customers, as they deserve our best products and best services. With KCIS INDIA’s experience and expertise in distribution and technical support, we believe they can provide right solutions and excellent on-site services.”
With comprehensive skills and training provided by Infortrend, KCIS INDIA engineers can provide technical assistance via email/phone, and onsite diagnostic with short response times. Parts can be exchanged on site in situations like a hardware failure. Infortrend provides the spare parts and manufacturer support in case of escalations requiring in-depth technical analysis, the company said in a statement.
“We are very pleased to ink the agreement with Infortrend and will provide its entire range to Indian customers through our Channel Partners with the best support and technical services. Our experience and technical expertise on storage products can no doubt meet the demands of both Infortrend and its channel Partners,” said, Chanchal Deshwal, CEO of KCIS INDIA.