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Anil Zachariah is the New Director at EMC

EMC

EMC Corporation, providers of information storage and management, announced the appointment of Anil Zachariah as its director, customer support for India and the SAARC region.

p____p Speaking on the appointment, Manoj Chugh, president, EMC India and SAARC, said, “Anil brings over 15 years of customer focused IT service management experience to EMC. His appointment further fortifies the India management team and builds on EMC’s number one position in customer satisfaction as we strengthen our presence in the region.”

p____p Zachariah will be based in Mumbai and will lead a team of customer support engineers who will be responsible for providing customers with EMC’s customer service support. Anil will also overlook operations of EMC service logistic centers located in Mumbai, Bangalore and Delhi.

p____p Prior to joining EMC, Zachariah had a long stint at Wipro InfoTech for over 13 years where he held various senior management positions in the area of professional and customer services. He worked as a customer service engineer at Minicomp, before joining Wipro.

p____p Zachariah holds an engineering degree in electronics and telecommunications and is also trained in quality processes such as ISO and six sigma.

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